“Privacy and cookies, the sensitive stuff.”
Last updated 05/05/2018.
Cotswold Web Design (We) are committed to ensuring your privacy is protected, this policy (together with our terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purpose of the Data Protection Act 2018, the data controller is Cotswold Web Design. We may at any time change this policy by updating this page. To continue using this website you should check back regularly, ensuring that you are happy with any changes.
Information we may collect from you
We may collect and store information that you provide to us while corresponding by telephone, email or newsletter subscription service, requesting a proposal, participating with ‘news & views‘ or other social media functions on our website, downloading a file, entering a survey, promotion, competition or helping us by reporting a problem with our website. We may also collect and store the following information from you while using our contact form:-
- Full name
- Business name
- Email address
- Contact number
We will keep your personal data for the duration of the period that you are a customer of Cotswold Web Design. We shall retain your data only for as long as necessary in accordance with applicable laws. On the closure of your services, we may keep your data for up to 7 years after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.
What we do with the information we collect
- We use the information to correctly respond to your enquiries;
- to carry out obligations resulting from contracts;
- to improve the products and services we offer you;
- to notify of any changes to service;
- to measure the effectiveness of advertising;
- to administer our websites internal troubleshooting and analysis;
- to build on our efforts to keep our website secure;
- to maintain our internal record keeping.
We may use the information to customise the website according to your interests. Any promotional or marketing material that you may receive has the option to opt out at the base, exercising your ‘right to be forgotten’.
Information we receive from other sources
We work closely with third parties (including, for example but not limited to, search engine and analytics providers, business partners, technical sub-contractors, advertising channels, payment and delivery services, credit reference agencies) and may receive information about you from them.
Security and storage
Controlling your information
The Act gives you the right to access, correct, transfer and delete information held about you, your right of access can be exercised in accordance with the Act. If you would like a copy of the information held on you please email us. We will complete your request free of charge, we are also allowed to reject your request if:
- you don’t have the right to ask for the information;
- requests are repetitive; or
- they are excessive.
If you believe that information we hold is incorrect or incomplete, please email us as soon as possible. We will aim to correct any information found to be incorrect, promptly. You also have a ‘right to be forgotten’, you may withdraw consent and purge the personal data we have collected about you.
A Cookie is a small file which is placed on your computer’s hard drive to help store your user preferences and session states, analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Similar to photo caching which helps speed up page load times and enhance the viewing experience.
Cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share. Most web browsers automatically accept cookies, you can usually modify your browser settings to decline cookies if you prefer. Please bear in mind that this may prevent you from taking full advantage of the website.
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We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement in order for us to provide and improve our value added products and services, more importantly to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit and read all about cookies here. You can opt out of being tracked by Google Analytics across all websites here. These links are provided for your reference and should be thoroughly researched prior to carrying out any such operations that might such affect your online viewing.